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Management - Sixth Edition, James A F Stoner, R Edward Freeman, Daniel R Gilbert Jnr - Prentice Hall International Editions

Organizational Behaviour - Seventh Edition, Stephen P Robbins, Prentice Hall International Editions

The Effective Executive - Peter Ferdinand Drucker (Preface). April 1993 - Harperbusiness

The Nature of Managerial Work - H Mintzberg published 1973 - Harper Collins Publishers

Successful versus Effective Real Managers - Fred Luthans - Academy of Management Executive, May 1988

Real Managers - F Luthans, R M Hodgetts, S A Rosenkrantz - Cambridge MA Ballinger, 1988

Situational Leadership II - Ken Blanchard, Patricia Zigarmi & Drea Zigarmi - Blanchard Training and Development

Real Work - Abraham Zaleznik, HBR Classic, originally published in January-February 1989, retrospective commentary November-December 1997

Agenda: What Every Business Must Do to Dominate the Decade - Michael Hammer, Crown Publishing Group published October 2001

The Essential Drucker - Peter F. Drucker, Publisher: Harper Information (Harper Collins) published June 2001

7 Habits of Highly Effective People - Stephen R. Covey, Publisher: Simon & Schuster Trade published August 1990

In Search of Excellence - Thomas J. Peters, Robert H. Waterman Jr. Warner, published January 1984

A Passion for Excellence - Thomas J. Peters, Nancy K. Austin, Warner, September 1986

Tom Peters Seminar - Thomas J Peters, publisher: Random House Inc., published: May 1994

Circle of Innovation - Thomas J. Peters, foreword by Dean LeBaron, Random House, May 1999

John P Kotter on What Leaders Really Do - John P Kotter, Harvard Business School Publishing, published March 1999
The Fifth Discipline - Peter Senge, New York Doubleday, 1990

The Fifth Discipline Fieldbook - Senge, P., Kleiner, A., Roberts, C., Ross, R., & Smith, B., published 1994, New York: Doubleday.

Systems theory of organizational development - Cummings, T.G.(Ed.). (1980). New York: Wiley.

Systems: Concepts, Methodologies, and Applications - Wilson, B. (1984). New York: Wiley.

The Language of Systems Thinking: "Links" and "Loops" - Michael Goodman, Jennifer Kemeny, Charlotte Roberts, The Society for Organizational Learning, page

Deming Management Method - Mary Walton, foreword by W. Edwards Deming Publisher: Berkley Publishing Group Pub. Date: November 1986

Juran on Quality by Design: The New Steps for Planning Quality into Goods and Services J. M. Juran Publisher: Simon & Schuster Trade Pub. Date: February 1991

Quality Is Free: The Art of Making Quality Certain - Philip B. Crosby, Publisher: Dutton Signet Pub. Date: April 1985

National Institute of Standards and Technology (USA). Criteria for Performance Excellence 2002,

Six SIGMA Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance - Peter S. Pande, Roland R. Cavanagh, Robert P. Neuman Publisher: McGraw-Hill Professional Pub. Date: May 2000

Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations by Mikel J. Harry, Richard Schroeder Publisher: Doubleday & Company, Incorporated Pub. Date: December 1999

Six Sigma Quality - SkyMark - 7300 Penn Avenue, Pittsburgh, PA 15208 USA, Phone: 800.826.7284 or +1.412.371.0680, Main Fax: 412.371.0681, 2001 by SkyMark Corporation. All rights reserved.


The Balanced Scorecard : (Translating Strategy into Action) - Robert S Kaplan and David P. Norton. Publisher: Harvard Business School Press August 1996

Collins Cobuild English Dictionary - Harper Collins Publishers, 1995

The Pocket Oxford Dictionary (Fourth Edition- revised) - F.G & H.W. Fowler, Oxford University Press, 1946

Culture's Consequences - Geert H. Hofstede, Publisher: Sage Publications, Incorporated Pub. Date: April 2001 2nd Edition

"A summary of my ideas about national culture differences" - Geert H. Hofstede,, (permissions Geert Hofstede BV at fax +31-26-361-1021 or

'Narcissistic Leaders' (Article) - Michael Maccoby (anthropologist and psychotherapist), Harvard business Review/OnPoint, January-February 2000.

Transactional Analysis in Psychotherapy - Berne, Eric (1961), Grove Press, New York.

Games people play - Berne, Eric (1964), Grove Press, New York.

The ITAA Development Committee Task Force on Transactional Analysis Core Concepts,,, Claude Steiner, Chair, August 2000

I'm OK Your OK - Thomas A. Harris - Harper and Row (Avon books Inc). - 1973

The Power To Succeed: More Principles For Powerful Living, Book II - Dr. Joe Rubino - Vision Works Publishing 47A Sheffield Rd. Boxford, MA 01921 Phone: 978/887-3125, Fax: 630/982-2134, Email: Web:

A Theory of Human Motivation - A. H. Maslow (1943)
Originally Published in Psychological Review, 50, 370-396.

The Motivation to Work - Frederick Herzberg, Mausner, B, & Snyderman, B.B. (2nd ed.). New York: John Wiley & Sons, 1959

One More Time: How Do You Motivate Employees? - Frederick Herzberg Harvard Business Review: (Sept./Oct. 1987)

The Human Side of the Enterprise - Douglas McGregor, McGraw Hill New York 1960

Existence, Relatedness, and Growth; Human Needs in Organizational Settings
- Clayton P. Alderfer, Publisher: New York Free Press; March 1972

Human Motivation - by David C. McClelland, Publisher, Scott Foresman & Co; (August 1983)

Achievement Motivation - David C. McClelland, Publisher: Irvington Publishers, Dec. 1992 - Accel-Team.Com

Power Is Still the Great Motivator, With a Difference! - David H. Burnham,, - 2002 Burnham Rosen Group

Cross-Task Generalization of Intrinsic Motivation Effects - MICHAEL E. ENZLE, University of Alberta, EDWARD F. WRIGHT, St. Francis Xavier University, ISABEL M. REDONDO, Dalhousie University,

Goal Setting for Individuals, Groups, and Organizations - Edwin A. Locke, E-Mail: Publisher: Merrill Pub Co April 1984

Goal Setting: A Motivational Technique That Works! - Edwin A. Locke and Gary P. Latham: Prentice Hall Trade; January 1984

Motivation MGMT 352 - Organization & Human Resource Management, University of Wisconsin Oshkosh,

Organizational Behaviour, Chapter 6, pages 226 - 231 - Stephen P. Robbins, Prentice Hall International Editions 7th Edition 1996

Expectancy theory of Motivation - OBNotes.htm by WILF H. RATZBURG

Belbin Team Roles - Dr R. Meredith Belbin, BELBIN ASSOCIATES 2002., 3-4 Bennell Court, West Street, Comberton, Cambridge. UK
- CB3 7DS tel +44-(0) 1223-264975 fax +44-(0) 1223-264976

Collected Works of C. G. Jung - Jung, C, Vol. 6. 2nd edition, Princeton University Press, 1971. 608 p. (p. 3-7).

MBTI Introduction to Type - Isabel Briggs Myers, Consulting Psychologists Press, Inc Palo Alto CA, 1993

The Emotions of Normal People - Dr William Marston in his book Routledge, London - New York UK Head Office: 11 New Fetter Lane, London EC4P 4EE Email: (re) published 24 JUN 1999

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